frequently asked questions


- How do I find a tutor in my area?
- What are your rates?
- When and how do I pay for the lessons?
- Are there any long-term commitment requirements?
- When are your tutors available?
- Will the same tutor work with the student each session?
- What is your cancellation policy?
- How can the student be sure that he or she will improve academically?
- What makes Next Level Tutors better than the other tutoring agencies?

- Can the student ever "earn" free hours of tutoring?
- Should I tip the tutor after each session?

- How do I find a tutor in my area?

Once you contact us either by phone at 1-949-274-8548 (toll free: 1-866-651-8945), by email, or via the
contact form, we will immediately speak with you about your specific academic needs. This includes the subject(s) needed, and the number of tutoring hours needed per week. Then, we will schedule your appointment(s), and your professional and experienced tutor will come to YOU! We have tutors located all over Southern California, so a student's location is never a problem.

- What are your rates?

The hourly tutoring rate is $70/hour. This hourly rate applies when tutoring is conducted short-term, on a "by-the-hour" basis. However, the hourly rate can be as low as $55/hour if you choose to utilize one of our long-term pre-paid tutoring packages.

- When and how do I pay for the lessons?

The tutors cannot and will not collect any payments while in your home. At the end of each month Next Level Tutors will send you an invoice both by mail and email for any tutoring that occurred during the month. Instead, check or cash payments can be sent by mail to: Next Level Tutors, LLC. 199 Brandywyne Terrace, Costa Mesa CA, 92627. Alternatively, secure credit card payments can be made at www.nextleveltutors.com.

- Are there any long-term commitment requirements?

There is absolutely no long-term commitment requirement whatsoever. Whether you decide to receive tutoring for a single hour or for many hours is entirely up to you. Longer-term prepaid packages are non-refundable however.

- When are your tutors available?

Our tutors are available in all cities of Southern California 7 days per week, during the morning, afternoon, or evening hours. We are well aware of the incredibly busy schedules that students keep, so we are extremely flexible. Whether the student is involved in after-school sports, maintains a part-time job, or is practicing for the fall musical, we WILL be able to accomodate you!

- Will the same tutor work with the student each session?

Generally, the student will be tutored by the SAME instructor for each session scheduled. This allows the tutor to build a rapport with the student, and moreover allows the instructor to gain a familiarity of the student's study habits and utilize the teaching methods that work best for that student. Of course, switching tutors can be arranged if the student requires a sudden non-scheduled tutoring session, or if the student prefers working with another instructor.

- What is your cancellation policy?

Cancellations will be accepted until 6:00pm on the day prior to the scheduled tutoring session. Cancellations are accepted by phone or by email. In the event that a refund is necessary, a refund check will be mailed as soon as the student officially cancels the session. Prepaid long-term packages may not be cancelled, however.

- How can the student be sure that he or she will improve academically?

Tutors employed by Next Level Tutors are required to login to the tutors area of this website after each tutoring session. Once logged in, they write a summary of the instructional hour(s), and they discuss the improvements and/or setbacks that the student showed during that particular session. Monitoring the progress of our students is ESSENTIAL in order for us to make adjustments in the style and approach that we take with each student. A progress report of your student is available upon request.

- What makes Next Level Tutors different than the other tutoring agencies?

Next Level Tutors is different for a variety of reasons. First, our tutors work exclusively in a one-on-one environment with the student, such that the tutor's focus is on nobody else. The larger tutoring agencies usually group several students together with a single tutor, and this technique has been proven to be less effective. Another unique quality of Next Level Tutors is the convenience that we offer by tutoring you in the warmth and comfort of YOUR own home! That's right. All sessions take place in your home at a time that works for you. Furthermore, lesson time is spent on the student's OWN coursework, homework, tests, quizzes, and projects. This virtually guarantees that the student's tutorial session will be productive and directly applicable to his or her course of concern. Contact us today to schedule your appointment!

- Can the student ever "earn" free hours of tutoring?

For every client referral generated by a current student, Next Level Tutors will reward the current student with one free hour of tutoring.

- Should I tip the tutor after each session?

Tutors are told NOT to accept any offerings as tips. Please do NOT tip the tutor(s), as they are already handsomely compensated by Next Level Tutors for providing their services to students.


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